Employee Benefits Division
Need help or have questions?
Contact the Employee Benefits Division:
- Email: benefits@wilmingtonde.gov
- Benefits Hotline: 302-576-2363 (BENE)
Empower
Thomas Clooney
- Email: tclooney@retirementplanadvisors.com
- Phone: 855-772-2344
Video: Empower video
Employee Benefits Resource Guide
City of Wilmington
Benefits Guide
City of Wilmington
Benefits Guide
| Benefits Plan | Carrier | Phone Number | Website |
|---|---|---|---|
| Medical PPO | Highmark | 1-800-241-5704 | www.highmarkbcbsde.com |
| Medical EPO | Highmark | 1-800-241-5704 | www.highmarkbcbsde.com |
| Medical Indemnity | Highmark | 1-800-241-5704 | www.highmarkbcbsde.com |
| Dental | MetLife | 1-800-942-0854 | www.MetLife.com/mybenefits |
| Vision | UNUM/EyeMed Vision | 1-855-652-8686 | www.eyemedvisioncare.com/unum |
| Prescription | Express Scripts | 1-800-282-2881 | www.expressscripts.com |
| Retirement Planning | Empower | 855-772-2344 | tclooney@retirementplanadvisors.com |
| Life and AD&D | MetLife | 866-679-3054 | www.Metlife.com/mybenefits |
| Voluntary Life | MetLife | 866-679-3054 | www.Metlife.com/mybenefits |
| Long Term Disability (LTD) | MetLife | 866-679-3054 | www.Metlife.com/mybenefits |
| Short Term Disability (STD) | Colonial | 302-312-5662 | bob.roth@colonialdemd.com |
| Voluntary Critical Illness | Colonial | 302-312-5662 | bob.roth@colonialdemd.com |
| Voluntary Hospitalization Only | Colonial | 302-312-5662 | bob.roth@colonialdemd.com |
| Voluntary Accident | Colonial | 302-312-5662 | bob.roth@colonialdemd.com |
| Section 125 | Flex Facts | 1-877-943-2287 | www.flexfacts.com |
| Employee Assitance Program (EAP) | Health Advocate | 866-799-2728 | www.healthadvocate.com |
| Telemedicine & Teletherapy | Teladoc | 1-800- Teladoc (800-835-2362) |
www.teladoc.com |
Resources
MetLife Insurance
Beneficiary Form
Legal Documents
City of Wilmington Creditable Coverage Legal Notices 7.1.2025
